FAQ

Local Warmth

Every day help for our
customers

Whether you’re heating your home or running a pub fireplace, we’re here to make ordering firewood simple. Below you’ll find quick answers about kiln-dried logs, kindling, heat logs, delivery across Lutterworth and Leicestershire, and choosing the best fuel for your setup.

  • Kiln-dried logs & moisture under 20%

  • Ash vs Oak vs Mixed hardwood

  • Kindling (softwood vs hardwood)

  • Heat logs / briquettes

  • Pubs & restaurants bulk supply

  • Delivery areas & ordering

If you need more help

Not sure what to choose for an open fire or pub fireplace? Message us with your setup and how often you burn, and we’ll recommend the best option.

  • For open fires, we recommend kiln-dried hardwood logs for a strong, steady burn, and kiln-dried Ash if you want easy lighting and reliable daily performance. Adding birch can improve flame appearance and fast ignition when mixed with hardwood.

Best sellers are:

    • Kiln-dried Ash (easy lighting + consistent burn)

    • Kiln-dried Oak (long burn + heat retention)

    • Softwood kindling (fast fire starts)

    • Birch logs (great flame look in customer areas)

  • Ash: lights easily, burns consistently, great all-rounder for stoves and open fires.

  • Oak: premium slow burn with strong heat retention—ideal for longer sessions and commercial settings.

  • Heat logs (briquettes) are made from compressed hardwood sawdust. They provide high heat output, a long steady burn, and low ash, and they’re compact and easy to store.
  • Yes, We deliver across Lutterworth and Leicester

Absolutely. We offer bulk orders and regular supply options for pubs and restaurants, with consistent sizing, clean flame for customer areas, and dependable availability.

  • To keep logs ready to burn, store them under cover in a dry, ventilated space. We also store our firewood under cover to protect quality before delivery.

 A great combination is:

    • Softwood kindling for fast ignition

    • Kiln-dried Ash logs for easy lighting and steady heat

    • Add Oak logs if you want longer burn sessions

Yes, tell us:

  1. open fire or stove (or pub fireplace)

  2. how often you burn

  3. whether you prefer easy lighting or long burn and we’ll recommend the best logs and quantities.